Frequently asked questions

What are the check-in and check-out times?

Check-in is from 14:00 and check-out is by 12:00.

Are pets allowed?

No. Pets are not accepted.

How far is the airport?

Kars Airport is 55 km away. Erzurum Airport is 162 km away.

Is the airport transfer free?

The Kars Airport transfer is free on stays of 3 nights or more.

Is the skipass included?

Skipass is free on stays of 3 nights or more.

How is the hotel linked to the slopes?

You can ski down to the ski room. A hotel magic carpet serves the lift, and there is a training run behind the hotel.

How many runs are there?

Sarikamis Ski Center has 10 runs totalling 25 km, a training area and a sled run. One of the three chairlifts is covered.

Are ski rental and lessons charged?

Yes. Rental and lessons are charged.

Are children welcome?

Children of all ages are welcome. The guest who checks in must be at least 18.

Is Kids Club free?

Yes. Daily hours and ages are not listed on the factsheet.

What ages is the ski school for?

Junior Cubs is a paid ski school for ages 4–12 and needs advance booking.

What is Full Board Plus?

It is the name of the hotel meal plan. Meal times and the complimentary drink list are not published on this site yet.

Which restaurants are there?

Katerina, à la carte, Pino Bar, Ice & See Lounge, No:11 Cafe Starbucks, Apres Ski Bar and fast food.

When does Pino Bar close?

Pino Bar is open 24 hours. Shisha is served from 09:00 to 24:00.

What is in the spa?

Heated pool, children’s pool, sauna, steam room, salt room, Turkish bath and gym. Massage is charged.

Are parking and Wi-Fi free?

Yes. Parking and Wi-Fi are free.

Which cards are accepted?

Mastercard and Visa.

What is the meeting capacity?

One workshop for 10 people and one meeting room for 150 people.

Is the reception open overnight?

Yes. Reception is open 24 hours.

When did the hotel open?

Sarpino Mountain Hotel opened in 2022.

How far is the town?

Sarikamis town is 3 km away. Kars city centre is 55 km away.

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